1. Satisfaction policy: Any problem or dissatisfaction during your stay must be declared to the host before your departure so that we can correct the situation or offer compensation if justified. No compensation will be offered if you express a complaint after leaving the premises. 2. Please respect the maximum limit of 6 people. Any additional tenant not declared prior to arrival will be charged $250 +tx per night. Should additional people be required and you inform us prior to arrival, we will only charge $50 +tx per person per night when there are more than 4 people. We appreciate your honesty. 3. Please respect the premises and furniture at all times. Any breakage of furniture or loss of decorative objects will be charged to you. 4. You may move furniture during your stay, but please return it to its original place upon departure. An additional fee of $50 +tx will be charged if we have to move the furniture back after your departure. 5. no smoking of any kind in the chalet or on the balcony with the windows or door open. Please move away to the parking lot and dispose of cigarette butts in the appropriate ashtrays. A fee of $250 +tx will be charged if there is an odor of cigarettes, pot, shisha or any other legal or illegal substance inside the cottage. 6. It is strictly forbidden to make or allow to be made any noise likely to disturb the peace of the neighborhood, especially after 9 p. M.. The deposit will be kept if we receive a complaint from a neighbor and it is justified. 7. Outdoor fires are permitted in the designated area. Any fire left unattended must be extinguished. 8. fireworks are strictly prohibited. 9 Tents, trailers, tent-trailers and other recreational vehicles may not be set up on the grounds. 10. If the spa water needs to be changed after your visit (other than regular maintenance), a fee of $500 +tx will be charged. 11. Please note that a charge of $50 +tx will be applied if you leave dirty dishes in the sink or on the counter. 12. Please respect departure time. A fee of $50 +tx will be charged for every 30 minutes after check-out time, unless otherwise agreed in writing. 13. For forgotten personal effects, we charge a $25 +tx handling fee in addition to shipping costs to send you your belongings. 14. We supply 1 bag of logs for the fireplace. Each additional bag costs $10 +tx. 15. For a 1-night reservation, the maximum authorized is 4 people. 16. If you intentionally sabotage and disconnect the Internet, cameras and noise detection devices, we will cancel your reservation without refund and evict you immediately. A fee of $500 will be charged. 17. Please declare your pets. Maximum of 1 pet per reservation. Weight must be less than 20 lbs. $75 per pet for entire stay. Only dogs allowed. No cats. 18. If your pet has been accepted during your stay, please pick up any excess hair or feces on the grounds and keep the area clean. Otherwise, we will have to charge you an extra $30 +tx. Please keep your pet on a leash outside at all times. If you leave your pet alone indoors, it must be kept in a cage.